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•Sample Availability & Policy
 Yes. We offer charged samples according to the clients' requirements. The samples will be finished within 4 to 7 days after order confirmation. The samples are delivered by couriers with freight collect.

•Guarantees/Warranties/Terms and Conditions
 Yes. We research clients' sales situation and have profound idea of our products' quality, performance, design and market acceptance in order to improve them timely and keep up with the fast development of the market.

•Export/Import Processing Support
 We can provide the most reliable and prompt shipping details to our clients.
OEM/ODM Capability
 We accept OEM orders for all our product lines, including client's logos and labels. After many years of exploration and development, we are sure we can meet your requirements.
There is no restriction for the amount of minimum order. The products are available within 10 days after order confirmation.
•Details of Buyer Label Offered
 Yes. If the client offer us the label's pattern, the detailed information and the size, we could make the label within one day.
 All the main chips are imported. 70 to 80% components used in production are also imported. All the molds are designed in-house by ourselves.
•Machinery/Equipment for OEM/ODM
 Most of our equipment is imported from the US. Modern machinery, professional engineering and technology enable us to provide you with innovative products constantly.
QC/Technical Support
 We perform strict QC measures following ISO 9001 standards. The QC system includes QC, IQC, IPQC, QE and QA. The experienced QC team is equipped with advanced machinery. Besides, the R&D department will provide technical support throughout the entire production process.

 Japan, Korea, the USA, Europe, Taiwan area.

•Procedures/testing Details
 From component test, raw material purchasing, and incoming material test to in-process management and final product test, our QC department practices in line with standard specifications at every step.
Employment and the Workplace

•Equal Employment Opportunity/Nondiscrimination
 We will not discriminate in hiring and employment practices on the basis of age, nationality, race, religion, social or ethnic orientation, gender or disability.
•Forced Labour
 We will not use any form of forced labor, including indentured, prison, bonded or slave labor.
 We will not use physical or verbal harassment or abuse to discipline employees.
•Child Labour
 We will not use child labor.
We will comply with all minimum age provisions of applicable laws and regulations.
•Hours of Labour
 We will comply with all applicable wage, work hours, benefits, and overtime laws and regulations.
 If local industry standards are higher than applicable laws and regulations, we will meet the higher  standards.
•Health and Safety
 We will provide a safe, healthy and secure workplace.
 We will abide by all applicable laws and regulations for safety and health.
 Proper sanitation, lighting, ventilation and fire safety protection will be provided.
Concern for the Environment
We abide by all applicable environmental laws and regulations.
We will manage our environmental footprint to minimize the adverse impact on the environment.
We will manage our energy, water and waste systems for maximum efficiency and minimal adverse impact on the environment.
Q1. Does the product have any certificate £¿   
A1 .Yes, we have CE&ROHS certificate.
Q2. Are you factory or trade company £¿  
A2. We are factory based in Shenzhen.
Q3. Have you ever sold this product to USA/UK/BRAZIL before?
A3. Yes, we have sold products to many countries including USA, UK, GERMANY, SPAIN, BRAZIL, MEXICO, CANADA and so on.

Q4. Can you tell me more about your company and products?
A4. We are professional manufacturer for power banks , Bluetooth speaker , smart watch and self-balance scooter based in Shenzhen , all the products with CE/ROHS certificate , we have cooperated with HYUNDAI/ BMW/ SAMSUNG/ HP/ BRIDGESTONE and so on in the past few years.
Q5. What¡¯s the lead time for sample and mass production?  
A5. Normally 1-3 working days for sample, 5-7 working days for mass production.
Q6. Do you accept PayPal?  
A6. Sorry, we do not use PayPal, our payment terms is bank transfer to company account, for samples we can accept Western Union.
Q7.  Can you offer samples?
A7. Yes, we can offer sample for testing before bulk order, but you need to pay for it. The extra sample cost will be return back to you once you confirm order with us.
Q8. What¡¯s the warranty?
A8. We offer 12 months warranty for the product, during this time if there is quality problem (not wrong operation), we will maintain or replace for you.
Certifications for Self Balance Scooter

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